Welcome to Spice It Up! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website or make a purchase.
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely via third-party gateways)
b. Non-Personal Information
- Browser type and version
- IP address
- Device type and operating system
- Pages visited and time spent on our site
c. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
- Process and fulfill orders
- Send transactional updates (e.g., order confirmations, shipping notifications)
- Respond to customer queries and support requests
- Improve website performance and user experience
- Send promotional emails (only with your consent)
- Prevent fraud and maintain website security
3. Sharing of Information
We do not sell or rent your personal data. We may share information only in the following scenarios:
- With Trusted Service Providers: Payment gateways, logistics/shipping partners, and customer service platforms strictly for order fulfillment or communication.
- With Legal Authorities: If required by law or in connection with legal proceedings or fraud investigations.
- With Marketing Partners: Only if you have explicitly opted in to receive promotional content.
4. Data Security
We take your data security seriously. Our website uses industry-standard encryption and secure servers to safeguard your information. However, please note that no method of transmission over the internet is completely secure.
5. Your Rights & Choices
- Access, correct, or delete your personal information
- Withdraw consent from marketing emails at any time
- Manage or disable cookies through your browser settings
6. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing any personal data.
7. Policy Updates
We may update this Privacy Policy from time to time. All updates will be reflected on this page with the updated effective date. We encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
- Email: spiceitup.hp@gmail.com
- Phone: +91 84311 03974
- Address: Plot No. 305, Prime, Nizampet, Hyderabad, Telangana – 500085, India